Frequently Asked Questions
Everything you need to know about your custom pet-themed sleepwear.
How do I upload the best photo of my pet?
For the best results, upload a high-resolution photo taken in natural lighting. Ensure your pet's entire face is visible and not blurry, as our designers use the original photo to create the custom print.
How long does it take to receive my custom pajamas?
Since each item is custom-made, please allow 3-5 business days for production. Shipping typically takes an additional 7-12 business days depending on your location.
What materials are the pajamas made from?
Our pajamas are crafted from a premium, breathable polyester and spandex blend. This ensures a soft, silky feel with just enough stretch for maximum sleeping comfort.
Can I see a preview of my order before it ships?
To maintain fast production times, we do not provide digital mockups before shipping. However, our design team carefully crops each photo to ensure your pet looks perfect on the fabric.
What is your return policy for custom items?
Because our products are personalized with your pet's face, we cannot accept returns unless the item arrives damaged or has a manufacturing defect. Please refer to our size chart carefully before ordering.
Do you offer international shipping?
Yes, we ship our custom pet pajamas worldwide! Shipping costs and delivery times vary by country and will be calculated at checkout.